Privacy Policy
Your privacy is important to us. This Privacy Policy explains how Solarpunkhq.com ("we", "our", "us") collects, uses, and discloses personal information when you use our platform to connect with photovoltaic installers.
1. Information We Collect
We collect certain personal data from you when you use Solarpunkhq.com, including:
- Full Name
- Home Address
- Phone Number
- Email Address
- Farm Location and Details
- Payment and Billing Information (if applicable)
- Technical Data (e.g., IP address, browser type, operating system)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To connect you with photovoltaic installers that match your location and energy needs.
- To communicate with you regarding our services and any updates or changes.
- To improve our platform and provide a better user experience.
- To process transactions and manage your account.
- To comply with legal obligations and enforce our Terms of Service.
3. How We Share Your Information
We may share your personal information with the following third parties:
- Photovoltaic Installers: We share relevant information such as your name, farm location, and contact details with photovoltaic installers to facilitate your solar installation.
- Service Providers: We may share your information with trusted service providers who assist us in operating our platform, processing payments, or performing analytics.
- Legal Compliance: We may disclose your information to comply with legal obligations or in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on Solarpunkhq.com. Cookies are small text files stored on your device that help us understand how you use our platform. You can control the use of cookies at the browser level, but if you disable cookies, some features of the platform may not function properly.
6. Your Rights and Choices
You have certain rights regarding the personal data we collect about you. Depending on your location, these rights may include:
- The right to access and receive a copy of your personal data.
- The right to rectify any inaccuracies in your personal data.
- The right to request the deletion of your personal data (subject to certain legal limitations).
- The right to object to or restrict the processing of your data in certain circumstances.
- The right to withdraw your consent at any time (if consent is the legal basis for processing).
To exercise any of these rights, please contact us at privacy@solarpunkhq.com. privacy@solarpunkhq.com.
7. Retention of Your Information
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. When we no longer need your personal data, we will securely delete or anonymize it.
8. International Data Transfers
If you are located outside of the jurisdiction where our servers are based, your information may be transferred across international borders. We take appropriate measures to ensure that these transfers comply with applicable data protection laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated policy on our website. Your continued use of Solarpunkhq.com after such changes constitutes your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Email: privacy@solarpunkhq.com privacy@solarpunkhq.com.
Last updated: 3rd October 2024